SR
Sean Roland
FBN Employee

(edited)Polls

FBN Polls - Testing and Time to Reset...

RESULTS FOR THIS TEST POLL ARE DISPLAYED IN THE REPLIES BELOW


First... for any of you who have responded to a Poll in the last year or so, but didn't receive a reply with the results -- we're sorry. We're making changes to the experience to rectify that issue and we'll also begin posting the results in this section of Community, to make it easy for you to find. RESULTS FOR THIS POLL WILL BE POSTED BELOW...


BACKGROUND - In June we learned a sizable group of our members were frustrated since they hadn't been receiving results after they responded to polls, so we immediately paused polls and begin digging into what was going on. A few things were uncovered that we believe caused the issue, and we fixed those items. So we're now testing it to make certain we've fixed the problem before we restart sending polls on a regular basis.


We know for many of you, Polls is a fun and informative benefit of being an FBN member. And we're committed to providing you the best experience possible. Please leave your comments and suggestions for how we can make Polls better.

32


Verified FBN Member (NE)

I received this poll results this morning, 09/19/'22


Verified FBN Member (WI)

I hadn’t been receiving poll results, but I received this

1


Verified FBN Member (IL)

Received

1


Verified FBN Member (MN)

Received poll results


Verified FBN Member (NE)

I haven’t received any results all season and did not receive the results of this one this morning but I did get the question.


Verified FBN Member (IL)

I did not receive a poll. Just got a text that said leave a message if I hadn’t been receiving polls but did now. I thought it would be more useful for you to know that I still did not receive it.

1

Verified FBN Member (MN)

Same


Verified FBN Member (CO)

Got it

1


Verified FBN Member (MN)

I still haven’t received poll results via text. Just became a member this spring and have never received results


Verified FBN Member (SD)

I just received the results. It's been about 50/50 if they come to me or not.

1


Verified FBN Member (IL)

Sometimes I received them and sometimes I didn’t get anything.


Verified FBN Member (MI)

Just got text with responses


Verified FBN Member (NE)

Just received results text.

1


Verified FBN Member (IA)

Got it


Verified FBN Member (IA)

I am still not receiving poll results


Verified FBN Member (IN)

Have not been receiving the polls at all and was kind of saddened by it. Don't like I was missing something. They are always fun to do and interesting to see the results plus I think very helpful. The last that I did do we did not receive results at all


Verified FBN Member (MI)

Yes I am receiving now

1


SR
Sean Roland
Author
FBN Employee

Large Group Poll Test Results - 13-September.

1

Verified FBN Member (IL)

If that pie chart is the results of yesterdays poll, your post is the only place I’ve seen it.


Verified FBN Member (MI)

I have not received results and so forth stopped responding to the polls

Responded Y to this poll as it wasn’t the clearest and still haven’t received results

2

SR
Sean Roland
Author
FBN Employee

Thanks, Jeremy. For this test, we kept the poll window open later. You should receive the reply tomorrow morning. And I just posted the results in a comment below -- in the future, we'll always post results in a forum post and provide a link to that post.


Verified FBN Member (MI)

I haven’t received any polls this season either

1


Verified FBN Member (IL)

The text that was sent this morning was poorly worded in my opinion. "FBN Poll - Have you responded to our polls but not received a reply w/ results? Respond Y or N." Does that mean "respond yes you have received results?" Or "yes, I have not received results?"

3

SR
Sean Roland
Author
FBN Employee

Thanks guys, and you're right -- the wording was a bit wonky. We were both trying to communicate that we found an issue that has impacted a lot of people, and get an idea of how many people were impacted -- and that was too much for the 160 character we had to work with. For future real (vs. test) polls, we'll work on being more precise with our questions.

Verified FBN Member (KY)

I would agree. The wording of the message was far from being clear as to how to reply.


Verified FBN Member (IL)

I haven't received any polls since last season.

Results or questions.

1


Verified FBN Member (MN)

I haven't received any of the results in the


past. Hopefully it will be rectified. Only been a member since this spring.

5

Verified FBN Member (AL)

Got it.Thanks.

Verified FBN Member (MN)

Yes I did receive the results.

SR
Sean Roland
Author
FBN Employee

Hey Peter. Thanks for the comment and just want to confirm, did you receive the results text message this morning?


Verified FBN Member (IA)

Thanks. Received this poll!

2


SR
Sean Roland
Author
FBN Employee

(edited)

Small Group Results - 25-August. Second larger group test scheduled for 12-Sept.

1

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