Why am I receiving two different statements for purchases from FBN Direct?
Oct 12, 2021
You will receive two separate statements for purchases placed using an FBN® Finance input financing (extended credit terms) loan when there is also interest due for the purchases.
Statements from FBN Finance will show the list of invoices for orders purchased using input financing.
Statements from FBN Direct will show a list of interest charges. Interest is charged separately from the order.
To opt out of mailed statements and receive your statements via email only:
Log into your FBN account
Click on your initials in the top right corner to open the Account menu
Click on Billing
Click on Statements in the left hand menu
Click on the the switch for Paperless Statements (eDelivery Only) so that it is highlighted blue
For any questions, please feel free to contact us.