Why am I receiving two different statements for purchases from FBN Direct​​?

You will receive two separate statements for purchases placed using an FBN® Finance input financing (extended credit terms) loan when there is also interest due for the purchases.

• Statements from FBN Finance will show the list of invoices for orders purchased using input financing.

• Statements from FBN Direct will show a list of interest charges. Interest is charged separately from the order.

To opt out of mailed statements and receive your statements via email only:

• Log into your FBN account

• Click on your initials in the top right corner to open the Account menu

• Click on Billing

• Click on Statements in the left hand menu

• Click on the the switch for Paperless Statements (eDelivery Only) so that it is highlighted blue

For any questions, please feel free to contact us.