Ordering animal health products step by step
After you add desired items to your cart, the checkout process collects required information regarding:
Where and when to deliver your order. You will be asked to select a weeklong range for your delivery when you expect to be present. Animal health products are shipped parcel services (UPS, FedEx, Speedee) Monday through Friday and do not require you to be present at delivery.
You have three options for payment including ACH transfer, credit card and extended terms. ACH transfer and credit card are instant with no delays to order processing time. Using extended terms requires you to apply for credit and continue through the checkout process.
Sales tax exemption
Complete the sales tax form to ensure sales tax is not required for the order.
Ordering a Prescription Product
Many antibiotics, steroids, anti-inflammatories and reproductive products require a veterinary prescription. You can identify products that require a prescription by the gray RX clipboard icon. Once you submit your order on the online store, our pharmacy team will reach out to you to gather your veterinarian’s information (name and phone number) to collect a prescription over the phone.
If you are looking for a specific item that is not on the online store, you may contact our livestock sales team at (877) 218-9411 who will assist you.
Rest assured, items requiring refrigeration are packed in secure thermal boxes with frozen gel packs and delivered within 48 hours.
Returns are not available on any animal health products at this time.
Yes. If you are on a manufacturer contract or loyalty program, you can buy your products through FBN while maintaining your manufacturer pricing. FBN promotions do not stack on top of manufacturer contract pricing. To get started call us at (877) 218-9411.
Farmers Business Network’s veterinary partner, Southwest Veterinary Services, is based in Worthington, MN. Our team of veterinarians have expertise in beef, swine and dairy. They practice and consult in select states. Writing a prescription requires an established veterinary client patient relationship (VCPR). Contact us at (877) 218-9411 to learn more about our veterinary services.
If you have questions, feel free to reach out!
Call (877) 218-9411
Fax (712) 566-7093
Mail 1201 N 19th Ave E, Bldg 111A, STE 1, Newton, IA 50208