How does FBN Direct handle product complaints?

We provide farmers with a platform to save money by procuring chemicals from as far up the supply chain as possible. We take the quality of the products we procure seriously and only source chemicals from reputable, vetted suppliers.

FBN guarantees that the products conform to the applicable label on the product package. If the product package is damaged by us or our delivery agents during shipment, or the product does not conform to the label, FBN will replace the product at no additional cost to the grower. If a grower finds any product that they have purchased through FBN Direct to be unsuitable before it is applied (such as a cloudy or discolored chemical), FBN Direct experts are available to evaluate the grower's concern and arrange delivery of replacement product when needed. We do not provide any guarantee on product performance or crop outcome, nor do we offer a respray program. We do not offer a respray program or product warranty to be able to reduce costs and pass on more savings to our members. Contact us to receive complete terms and conditions of sales. Our support team can be reached anytime at support@farmersbusinessnetwork.com.

Do you have additional questions?

Email support@farmersbusinessnetwork.com

Call or text 844-200-3276

Copyright © 2014 - 2025 Farmer's Business Network, Inc. All rights Reserved. The sprout logo, Farmers First flag logo, "Farmers Business Network," "FBN," "FBN Direct," "F2F," "F2F Genetics Network," "Blue River", and "Farmers First" are registered trademarks of Farmer's Business Network, Inc. or its affiliates. "Gradable Carbon" is a trademark of Gradable LLC. All other trademarks are the property of their respective owners. *Fees may apply for certain product and service offerings other than FBN membership. Terms and conditions apply. Products sold or distributed through FBN Direct are offered by FBN Inputs, LLC and are available only in states where FBN Inputs, LLC is licensed and where those products are registered for sale or use, if applicable. Please check with your local extension service to ensure registration status. Grain market advisory services are offered by FBN CM LLC and are only available where FBN CM LLC is licensed. FBN Brokerage services are offered by FBN BR LLC, dba FBN Market Advisory - NFA ID: 0508695. Testimonials are not indicative of future performance or success; prices and savings may vary. FBN merchandise provided in recognition of testimonials.

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