FBN Direct


FBN® periodically offers promotions and special savings on a variety of products throughout the year. To see the latest promotions and special offers, log into FBN.com or the FBN app .


For FBN Direct ® orders, you can request changes to delivery date, delivery address, or delivery method (changing from delivery to pickup or from pickup to delivery) right in your FBN ® account if your order meets the following criteria: No items in the order have shipped or been picked up Request is 7+ days before the delivery/pickup date noted in your Order History or Sales Order Acknowledgement Please note: Available delivery dates will start from 15 days from request date to give our teams enough time to process your request and coordinate logistics. Example: If you submit a request on April 2, the earliest delivery date would be April 17. The request will apply to all items on the order. If you have a request for a specific item in the order, please note that in the comments section in the request. We will do our best to accommodate. Address change requests may affect the delivery/pickup date. Requesting Changes via FBN.com Sign in to your FBN account and go to Order History . You can also get here by clicking on the Shop tab and then Orders in the left hand menu. Find the Sales Order you would like to change and click on View Order Details .  If your order meets the above criteria, you will see buttons for Request Delivery Date Change and Request Address Change .  If the buttons do not show or you’d rather contact a representative directly, please call 1-844-200-3276 or email support@farmersbusinessnetwork.com. Click on the relevant button and follow the prompts to submit your change request.  Once submitted, our customer service team will review and follow up with you to confirm if your request was approved.  Requesting Changes via the FBN App Sign in to the FBN app. Tap on the Shop . Tap on the List icon in the top right of the screen. Find the Sales Order you would like to change and tap on View details .  If your order meets the above criteria, you will see buttons for Request Delivery Date Change and Request Address Change .  If the buttons do not show or you’d rather contact a representative directly, please call 1-844-200-3276 or email support@farmersbusinessnetwork.com. Click on the relevant button and follow the prompts to submit your change request.  Once submitted, our customer service team will review and follow up with you to confirm if your request was approved.


FBN® customers in Canada can initiate a return of empty containers by contacting FBN Customer Support at 1-844-200-3276 or support@farmersbusinessnetwork.com . Conditions for Empty Container Pickup Empty container location is within 320 kilometers of one of the following FBN owned warehouses: Saskatoon, 127 Prospect Rd, Corman Park No. 344, SK S7R 0H9 Yorkton, 236 Myrtle Ave, Yorkton, SK S3N 1R4 Customer has a forklift, tractor, etc. and is able to load empty containers into truck. Containers/pallets (if product is palletized) must be return ready based on below requirements. Customer must sign a certification form at the time of pickup stating the products were sold to them by FBN and that the empty containers align with the conditions stated below. We will not accept any empty containers without this form being signed. Detailed Requirements for Containers Containers must be in a condition to be reused/recycled (if a grower is uncertain on whether an empty is in acceptable condition, they can send pictures to FBN Customer Support to ensure acceptable quality. See these examples from a few refurbishing companies showing empty containers in unacceptable conditions). Containers are jug, drum, or tote package size Outside of container must be free from product contamination and dirt Container cannot have been used for any product other than that listed on the original label All original labels, markers, hazmat classifications, etc., must be legible and in place Jugs Jugs are emptied, triple rinsed and cleaned properly with no residual product Remove caps and booklets (place in garbage); leave the glued-on label. Remove metal handle from fertilizer pails. Lastly, ensure the empty jugs are placed in a Cleanfarms or other polyethylene bag* *Seed treatments need to be separated out into separate bags Totes All valves must be closed Totes contain no more than 2” of residual product Bottles must be intact, free of punctures, cuts and cracks Bottles must be secured with the proper fill caps, gaskets and bungs Bottles should not be painted, marked or covered with residue Totes must be securely closed with original lids and closures and lids and closures need to be operational Cage must be free of excessive rust and bowing and there should be no or few broken welds or missing bolts Cages should not be painted, marked or covered with residue Drums Drums contain no more than 2” of residual product Bottles must be intact, free of punctures, cuts and cracks Bottles must be secured with the proper fill caps, gaskets and bungs Bottles should not be painted, marked or covered with residue Detailed Requirements for Pallets Plastic and steel pallets must have all welds and bolts intact with no broken or bent corners Wooden pallets must have no broken or missing boards Important things to note: FBN does not have the footprint of brick and mortar locations spread across Western Canada of traditional retail and we do not charge deposits on our drums and totes. Because of this, it is not reasonable to expect that empty containers will be picked up immediately. They will be picked up when there are other deliveries or returns in the area and special trips will not be made for a single pick up. Depending on the time of year, this could lead to waiting a few days to a few months for the pickup to occur. The consolidation of empties at a single location between growers in an area will generally lead to quicker pickups. Program is subject to change.


The easiest way to electronically sign the Terms of Sale (Master Distribution Agreement) is to check your inbox for an email from Farmers Business Network® and click the link within the email. You can also electronically sign via your account on FBN.com or in the mobile app. Go to the Agreements page On FBN.com , sign in and click on Shop . Then click on Agreements in the left hand menu. In the mobile app , tap on Shop and then tap on Agreements . Click on View and Accept and follow the prompts. You may need to click Save on each section to then be able to click on Continue . Please double check that all Billing Contact information shown is correct. On the Master Distribution Agreement, click into the agreement and scroll through to the end. Then, select the checkbox for "I have read and agree to these terms and conditions" and click Accept . The Master Distribution Agreement has now been signed and submitted. This will show an “active” status on the Agreements page. To change the Billing Contact details at any time, come back to the Agreements page to update your information. If you do not have an FBN® account and have received an email to agree to the Terms of Sale, please follow these steps: Click on the link within the email and enter the same email address that received the "Agree to Terms of Sale" email. You will either be logged automatically into FBN or will receive an email to access the FBN account. Didn’t receive the email? Call 1-844-200-3276 or email support@farmersbusinessnetwork.com for help. Please reference your email address so that we can verify against the email we have on file. If the order does not require a RUP Contact, skip to the next step. If you are the RUP Contact, you’ll see a pop up asking for you to upload a photo of your RUP certificate. Click Cancel to bypass this step and an FBN representative will verify your RUP certificate via the state database. Please note, chemical deliveries are dependent on an unexpired RUP certificate. On the order summary page click the Continue button. You'll now see the Master Distribution Agreement. Click into the box and scroll down to the end. Select the checkbox for “I have and read and agree to these terms and conditions” and click Accept . The Master Distribution Agreement has now been signed and submitted. We will contact you if additional action or information is needed on your part.


Resprays are not currently offered through FBN Direct®. When you buy a product with a respray guarantee, the cost of the respray is typically baked into the upfront cost of the product. However, in a recent survey, 78% of FBN® members did not require any resprays, and another 10% of members required resprays for fewer than 10% of their acres. We help you save money upfront instead of making you pay for the cost of a service that you have a low likelihood of needing.


No, FBN Direct® does not offer rebates. We keep our pricing simple and transparent. You get the lowest price on offer from the very beginning, without the hassle of a rebate system.


We provide farmers with a platform to save money by procuring their chemicals from as far up the supply chain as possible. We take the quality of the products we procure seriously and only source chemicals from reputable, vetted suppliers. If a problem does occur, we will do our best to help the farmer get a response from the original manufacturer to identify and isolate the problem. FBN® does not settle crop efficacy complaints once the product has been sprayed. Currently, we do not offer a respray program to be able to reduce costs and pass on more savings to our members. 


Have a question about our products, a recently placed order, services, or just a general question? Call, text, or email us! Please include details about your question or request such as the Sales Order number, FBN member account name, and a contact phone number or email to reach you. Contact us by phone (call or text): 1-844-200-3276 Our team is available Monday through Friday between 6:00 am - 8:00 pm CT. Contact us by email: support@farmersbusinessnetwork.com Our team is available to respond Monday through Friday between 6:00 am - 8:00 pm CT. For emails sent outside of those hours, we will be in touch the following business day.


We offer Seitec Genetics seed on FBN.com. Click here to view the Seitec Genetics 2025 Product Guide , which outlines details of corn, soybean, and other available seed options this season. Seitec Genetics works with all the trait and seed treatment developers to incorporate a full line of technology options to match farmers' fields. They aggressively pull together the full genetic opportunities in the world to build a hybrid and variety package of genetics that has advantages on farmer field environments, with a genetic diversity that's unmatched in the ag industry. With a production process that leads to more reliable seed vigor, they share specific quality data with farmers so they are set up for success, even in tough conditions. Seed from Seitec Genetics is currently available through FBN for farmers based in Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, and Virginia.


Yes - FBN® Finance offers different lines of credit depending on your needs. Learn more about FBN Finance here.


Copyright © 2014 - 2025 Farmer's Business Network, Inc. All rights Reserved. The sprout logo, Farmers First flag logo, "Farmers Business Network," "FBN," "FBN Direct," "F2F," "F2F Genetics Network," "Blue River", and "Farmers First" are registered trademarks of Farmer's Business Network, Inc. or its affiliates. "Gradable Carbon" is a trademark of Gradable LLC. All other trademarks are the property of their respective owners. *Fees may apply for certain product and service offerings other than FBN membership. Terms and conditions apply. Products sold or distributed through FBN Direct are offered by FBN Inputs, LLC and are available only in states where FBN Inputs, LLC is licensed and where those products are registered for sale or use, if applicable. Please check with your local extension service to ensure registration status. Grain market advisory services are offered by FBN CM LLC and are only available where FBN CM LLC is licensed. FBN Brokerage services are offered by FBN BR LLC, dba FBN Market Advisory - NFA ID: 0508695. Testimonials are not indicative of future performance or success; prices and savings may vary. FBN merchandise provided in recognition of testimonials.

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