New app update?

Question

Is anyone else struggling to find products on the new updated app? Being able to search a chemical group is ok but I liked being able to see the full product range and not have to search every group and still Not find what I want. Bring back the old list!!!

Answer

I can’t find anything at all

Answer

Agreed, it is much more difficult in the new app

Answer

I guess I’m not seeing the fuss. I type in a product and it shows up just like always.

Answer

It was better before.

Answer

not a difference from before

Answer

Thanks everyone for your candid feedback on the FBN store.  This is Dave Scott - I head up our digital product team.  We’ve been making a lot of changes to the FBN Direct pages, search experience, and mobile app navigation. It's an ongoing process where we are learning what works (and doesn’t) as we evolve the experience.  We’d love the opportunity to talk with anyone who's had challenges browsing, searching, purchasing - or doing anything else in FBN Direct.

If you have a quick moment to share your thoughts, please ping me at dscott@farmersbusinessnetwork.com and we’ll set up a short call.  Thanks for using our site & app, and helping us continuously improve the experience.

Answer

My frustration is getting a response of "not available".   Seemingly, 100% of the time.  :(

Call (844) 200-FARM

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New app update?

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