General
New app update?
Is anyone else struggling to find products on the new updated app? Being able to search a chemical group is ok but I liked being able to see the full product range and not have to search every group and still Not find what I want. Bring back the old list!!!
7
(edited)
Thanks everyone for your candid feedback on the FBN store. This is Dave Scott - I head up our digital product team. We’ve been making a lot of changes to the FBN Direct pages, search experience, and mobile app navigation. It's an ongoing process where we are learning what works (and doesn’t) as we evolve the experience. We’d love the opportunity to talk with anyone who's had challenges browsing...
My frustration is getting a response of "not available". Seemingly, 100% of the time. :(
1
not a difference from before
It was better before.
I guess I’m not seeing the fuss. I type in a product and it shows up just like always.
Agreed, it is much more difficult in the new app
I can’t find anything at all