How do I see my order history and order status?

View your orders and check the status in fbn.com or in the mobile app through the Order History page.

• Orders will be sorted by the order date with your latest order listed first.

• See the Status bar for the latest status. If the status shows “Blocked”, click on View Order Details to review the pending action items to complete. 

• View Order Details will also show all items on the order including the item’s (estimated or delivered) delivery date and tracking number if available.

How to access order history - web instructions

• Sign in to your account at fbn.com.

• Click on the Shop tab at the top and then click on Order History in the lefthand menu.

• You’ll now be on the “Your Orders” page.

How to access order history - mobile app instructions

• Sign in to the mobile app.

• Tap on the Menu tab at the bottom of the screen.

• Tap on Shop and then tap Order History.

• You’ll now be on the “Your Orders” page.