Answering Your Questions About the FBN® App for POET Growers

Answering Your Questions About the FBN® App for POET Growers

FBN Network

Dec 09, 2021

We’re excited to be welcoming new members coming to FBN® from POET. We’ve been working with farmers and their data since 2014, and we know you care about how your data is used and shared -- and we take your privacy seriously.

We appreciate that you are considering trusting us with your data and protecting that information is an important part of how we conduct our business. For more information on our information practices, including the kinds of information we may collect, how we protect that information, how we use and share that information, please visit our Privacy Policy.

Below are some FAQs we’ve put together that will help you better understand some questions you probably have right now, as well as some you may have as you begin to use the app.

POET & FBN FAQs
  • How do I get access to my POET sales data in the FBN app?

  • Do I need to create an FBN Account to access my POET data in the app?

  • How does FBN use my data?

  • Can POET access the data I add to my FBN account?

  • Who can I talk to if I have questions?

Feature FAQs
  • My Sales

Contracts
  • Where can I see my POET contracts?

  • What can I do if I don’t see all of my POET contracts in my FBN account?

  • How can I see how many bushels are left to deliver on a contract?

Tickets
  • Where do I go to see my scale tickets?

  • How do I see what specific tickets were applied to a contract?

Settlements
  • Where can I see my settlements?


Bids
  • Where do I go to see POET bids?

  • How can I favorite my preferred delivery locations?

  • How can I set a Price Alert?

  • Where can I find basis charts?

POET & FBN Data FAQs

How do I get access to my POET sales data in the FBN app?

Go to the FBN App for POET landing page and follow the prompts. This is a special process only available for POET growers. So please follow these three steps to successfully connect your POET sales data to the app.

  • Enter the mobile phone number used for your POET account and you’ll be sent a text message with a special link. This link is crucial for initiating a “hassle free” FBN account setup.

  • Click the link in the text you’ll receive and install the FBN app.

  • When you first open the app, you’ll see a special page for POET customers. Click “Connect with POET” and that will initiate the connection of your POET sales data to your FBN account.

Do I need to create an FBN account to view my POET sales data in the app?

Yes. If you would like to view your POET sales data through the FBN App, you’ll need to follow the steps above to get started with the FBN App. FBN membership is free, and you are not obligated to buy anything from FBN or contribute any other data.

What is the value of becoming an FBN Member?

The FBN Network was launched in 2014 by a handful of farmers as an independent, unbiased and objective farmer-driven information source. By providing  data to FBN, farmers gain access to the FBN Network, an anonymized and aggregated data analytics platform that enables farmers to make better decisions on their farms.

Today, FBN is a continually growing network of over 35,000 farmers using 100% anonymous data-sharing & unbiased benchmarking to gain valuable and trustworthy insights on virtually all aspects of their farm operations including, optimal farm practices, seed performance, inputs pricing and commodity markets. The FBN Network also provides business specific tools that allow farmers to put their own data to use in managing their business operations.

How does FBN use my data?

FBN uses your data for the following purposes which are required to provide you with the benefits of the FBN Network, including but not limited to:

  • Creating your FBN account

  • Providing you with FBN Network features, such as access to the Crop Marketing platform where you can view bids and submit offers to POET, view your contracts & scale tickets, eSign contracts, have daily access to market intelligence reports, and manage your production data while viewing additional at-a-glance details like target breakeven and percent contracted & available.

  • Providing operational and technical support, including improving or enhancing our products and services to you

  • Communicating with you, such as sending you electronic notifications regarding your grain bid and offers, and for marketing purposes such as offering products and services to you in accordance with applicable law.

  • Conducting research and analytics that help our FBN Members make better decisions on their farms

  • Complying with our legal and regulatory requirements

  • Protecting the rights, property, safety or security of the FBN Network, our FBN Members, employees or others and prevent fraud or illegal activity

  • Enforcing or applying our Terms of Service.

Can POET access the data I add to my FBN account?

No. FBN does not and will not share data you add to your account with third parties, including POET. POET can only see the offers you submit directly to the POET merchandising team. In that case, your Merchandiser would see the offer you submitted.

Who can I talk to if I have questions?

Feel free to reach out to either FBN or POET with any questions you may have.

If you have questions about the app or need help getting started, reach out to FBNs Success Team for POET Growers.

If your questions are specific to POET or your POET account, please reach out to:


Feature FAQs

My Sales

After you open the app, to view your POET sales data simply tap on the Market icon at the bottom of the app, and then tap My Sales at the top of the Market screen.

Contracts

Where can I see my POET contracts?

Tap on the Market icon at the bottom of the app, and then tap on My Sales at the top of the Market screen. My Sales will open and you will just need to make certain the dropdown menu is displaying Contracts to view all of your imported POET contracts.

What can I do if I don’t see all of my POET contracts in my FBN account?

Sometimes, contract information does not refresh automatically. On the My Sales tab, change the “All” filter to something else and then change it back to “All” which will refresh the information being displayed.

How can I see how many bushels are left to deliver on a contract?

Scroll through your contracts and find the one you have delivery questions about. Tap on it, and it will display details of the contract including total contracted volume, delivery period, and bushels remaining.

Tickets

Where do I go to see my scale tickets?

Tap on the Market icon at the bottom of the app, and then tap on My Sales at the top of the Market screen. My Sales will open and you will just need to make certain the dropdown menu is displaying Tickets to view all of your imported POET scale tickets.

How do I see what specific tickets were applied to a contract?

Scroll through your contracts and find the one you have questions about. Tap on it, and it will open and display details of the contract including. Scroll to almost the end of the contract and you will see the tickets section which will list the tickets that have been applied to the contract. You can also tap on the ticket to view the specific details of that delivery.

Settlements

Where can I see my settlements

Tap on the Market icon at the bottom of the app, and then tap on My Sales at the top of the Market screen. My Sales will open and you will just need to make certain the dropdown menu is displaying Settlements to view all of your imported POET settlements.

How do I see what specific settlements were applied to a contract?

Scroll through your contracts and find the one you have questions about. Tap on it, and it will open and display details of the contract. Scroll to almost the end of the contract and you will see the Settlement section which will list the settlements that have been applied to the contract. You can also tap on a settlement to view the specific details of that delivery.


Bids

Where can I go to see POET bids?

Tap on the Market icon at the bottom of the app, and then tap on Bids at the top of the Market screen. Bids will open and will automatically display elevators near you, including your nearest POET facilities.

How can I favorite my preferred delivery locations

Simply tap the star next to the location you want to favorite. Once you have selected a favorite the star will become solid blue. You can also remove the favorite at any time by tapping on the star again.

The favorites feature allows you to indicate your most preferred delivery locations and automatically bring those facilities to top of your list of bids. 

To get more detail on your favorites you can press on the Favorites tab, directly right of Cash Bids. By clicking this tab it will bring you to a view with only your favorited locations.

In this view you have the advantage of seeing a certain locations bids over a

6 month periods. The delivery period can be adjusted in the dropdown directly underneath the Favorites tab. 

An additional feature in the favorites tab are basis charts for specific locations. By clicking on the delivery a new screen will appear with a basis chart. The graph displays three different data  sets over the past 12 months:  the locations' basis history, the regional average and the five year average. You can get out of this view by clicking the X in the top right corner.

How can I set a Price Alert?

From the Bids screen, tap on the Set Price Alert button.

After tapping, a new screen will appear allowing you to customize the alert to meet your expectations. You can choose from cash, basis, or futures pricing. As well as the target price and alert frequency.

Where can I find basis charts? 

To find the basis charts/mapping tool, tap on the Market icon at the bottom of the app, and then tap on Bids at the top of the Market screen. On the Bids screen switch from CASH BIDS to FAVORITES. Then select a location and tap on a delivery period. A new screen will appear with an interactive basis chart. You are able to toggle throughout the graph to see past data and trends.


FBN Market Advisory services, including FBN Market Intelligence, are offered by FBN BR LLC - NFA ID: 0508695.

Disclaimer: Commodity trading, including futures, hedging and speculating, involves substantial risk of loss and may not be suitable for all investors. Past performance is not necessarily indicative of future results.All information, publications, and reports, including this specific material, used and distributed by FBN BR LLC shall be construed as a solicitation. FBN BR LLC does not distribute research reports, employ research analysts, or maintain a research department as defined in CFTC Regulation 1.71.

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FBN Network

Dec 09, 2021