See national chem pricing trends in the FBN Research report
Real reviews from real farmers on delivery, pricing, and the FBN experience, based on 3,521 post-delivery survey responses.
When farmers shop for crop inputs, trust is everything. Seed, fertilizer, and crop protection products are the backbone of a season — and getting them to the farm on time, at the right price, and without headaches is non-negotiable.
“FBN has been a pleasure to deal with. From dispatch to their truck drivers — a first class operation!”
— Verified FBN Customer — 5/5-star review
We asked thousands of FBN Store customers to rate their most recent delivery experience. The results speak for themselves: 68.5% of farmers gave FBN a perfect 5-star rating. Here is what they said — in their own words.
The single most-cited reason farmers give FBN 5 stars is simple: we deliver when we say we will. In 523 five-star reviews, farmers highlighted on-time delivery as the defining factor in their satisfaction.
“Very fast and efficient service — I ordered at 12pm on Thursday and product was delivered Friday morning by 11am. FBN followed through!”
— Verified FBN Customer — 5/5-star review
We know that for farmers, time is not abstract. Planting windows close fast. A chemical that arrives a day late can mean missed acres. When FBN commits to a delivery date, we hit it.
“Very good experience. I was notified a day before delivery, and the driver called me the day of with a precise arrival time. This has been the norm for the past few years of getting products. Keep up the good work.”
— Verified FBN Customer — 5/5-star review
The second and third most common themes in 5-star reviews were tightly connected: friendly drivers (212 mentions) and proactive communication (208 mentions).
“The delivery driver, Randy, went an hour out of his way to deliver to a different location so I wouldn’t have to get out of the field while we were harvesting. Super helpful, meant a lot.”
— Verified FBN Customer — 5/5-star review
Farmers don’t just want the product dropped at the gate — they want a driver who calls ahead, treats their property with respect, and helps make the handoff smooth.
“Good trucker communication. Heads up the day before from dispatch made planning easy. Knew exactly when it was getting here and it was here in plenty of time before application.”
— Verified FBN Customer — 5/5-star review
Many reviews praised specific drivers by name.
“Fabian has always been great to work with. Shipping is very friendly and on time. Always have the best prices and transparency — in a world of confusion, FBN is here to help the American Farmer.”
— Verified FBN Customer — 5/5-star review
That level of trust is built one delivery at a time.
“Brennen, our salesman, went above and beyond for us. Helped figure out the rates, and when we were short on product he brought some extra over right to the field at 9pm that night.”
— Verified FBN Customer — 5/5-star review
FBN was built on a simple idea: farmers deserve to know what inputs really cost.
“All products are easy to find, label included. Price is clearly marked. Easy to schedule delivery. All employees have been extremely easy to talk to and get questions answered.”
— Verified FBN Customer — 5/5-star review
Price transparency appeared in 121 five-star reviews, with farmers specifically citing FBN’s market-benchmarked pricing as a reason they chose — and returned to — the platform.
“Timely delivery, product quality looks excellent and price points were more than reasonable.”
— Verified FBN Customer — 5/5-star review
Farmers aren’t just looking for the cheapest price. They’re looking for a price they can trust. FBN delivers both.
“Always love FBN and the transparency of market prices and delivery. Of course free shipping is great and they worked with me and my schedule on receiving the shipment earlier than usual.”
— Verified FBN Customer — 5/5-star review
Farmers are busy. Between managing equipment, watching weather windows, and running a business, nobody has time for complicated procurement. FBN’s mobile-first ordering experience earned praise from farmers who placed orders from their phones — sometimes while actively farming.
“When you can pick up your phone and make an order while driving a tractor, it doesn’t really get any easier.”
— Verified FBN Customer — 5/5-star review
The platform’s ease of use, clear product listings, and transparent delivery scheduling turn a traditionally frustrating purchasing process into a few taps.
“I downloaded the FBN app on my cell phone and I can go directly on there and place my order and pay for it. Then it gives me an estimate on time of delivery. How much easier can it get?”
— Verified FBN Customer — 5/5-star review
One of the most-shared reviews in this dataset captured something our data confirms: FBN’s competitive edge is not just price. It’s the people.
“It's always about the people with FBN. I think you come for the savings and what they have to offer. But then you stay for the people. I have not found a person yet associated with FBN that wasn’t friendly, kind, courteous, helpful, and knowledgeable.”
— Verified FBN Customer — 5/5-star review
Sales reps, dispatchers, logistics coordinators, and drivers all show up in 5-star reviews. Farmers notice when someone goes out of their way — and they remember it next season.
“FBN has always been great to work with. Not only do we save money but we have never run across a person who hasn’t been genuine, honest, and willing to try their very best to help us.”
— Verified FBN Customer — 5/5-star review
Transparent pricing. Reliable delivery. Real farmer service. Shop now.
Browse crop protection, seed, and fertility products at prices benchmarked to the market — and get them delivered directly to your farm.
FBN ships crop inputs — seed, fertilizer, crop protection, and more — directly to your farm. You order online or through the FBN app, select a delivery window, and FBN coordinates logistics to your location. Most customers receive a call from dispatch the day before and a driver call-ahead on delivery day.
Many FBN customers report next-day or two-day delivery after ordering. Delivery speed varies by product availability and location, but FBN prioritizes getting inputs to your farm in time for your application window.
Yes — proactive driver communication is one of the most-cited strengths in FBN’s 5-star reviews. Most drivers call or message customers with an estimated arrival time, giving farmers the flexibility to plan their day.
FBN publishes market-benchmarked pricing so farmers can compare openly. Hundreds of 5-star reviewers cited price as a key factor in choosing FBN — many noting they saved meaningfully compared to local alternatives.
Across 2,410 five-star reviews, farmers most frequently praised on-time delivery, friendly and communicative drivers, competitive pricing, and the ease of the ordering experience. Many described FBN as a trusted long-term partner, not just a vendor.
Survey methodology: 3,521 post-delivery CSAT surveys collected from verified FBN Direct customers. Ratings reflect independent farmer responses submitted via Delighted. Quotes have been lightly edited for clarity and length but preserve the farmer’s original meaning. Star ratings verified against source data.
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